Product
At BeeinPro, our goal is to develop the best web software that will provide value to our users for many years.
To achieve this goal, we place user experience at the center of our decisions. This approach drives all our product discussions and encourages us to find a simple yet effective answer to one key question: "Will this change be better for our users?" This question may seem easy at first glance, but finding the right solution requires intense discussions and thorough data analysis.
As a product team, we work closely with our engineering and design teams. We make most of our decisions together, engage in intense brainstorming sessions, and shape our processes based on the feedback we receive from each other.
When developing a new feature or trying to improve an existing one, we rely on the most reliable insights from our users. We are fortunate that thousands of passionate users of our web software share their experiences with us openly. As a product team, we carefully analyze each piece of feedback and consider them during our discussions. Reading user feedback helps us understand their perspective, and we make it a part of our daily work. The closer we are to our users, the easier it is to put ourselves in their shoes.
However, reading user feedback alone is not enough to make critical decisions. Some topics can divide the user base and lead to conflicting views. In such cases, we need to adopt a holistic approach by considering the experience of both new and loyal users simultaneously. When user feedback is not sufficient, we turn to data analysis.
First, we look at software usage data, identify patterns, and try to eliminate data biases. Then, we conduct A/B tests. A/B tests are a great method for observing real user behavior in different scenarios, and especially in cases where data analysis alone does not provide conclusive results, they are a powerful tool for understanding how satisfied users are with a particular feature. These tests and analyses help us ensure that the changes we want to make are beneficial for our users.
Additionally, another channel that inspires us on our journey to improve our software products is experiencing existing products. As a whole team, we use and review various software. We believe that creating an extraordinary product is an evolutionary process that requires learning from existing products. It’s very important for us not to miss any good learning opportunities.
As a result, because we see user experience as the highest priority, we make sure that we make the best decision based on the information we have. This way, we are happy knowing that we are developing the best product possible.
At BeeinPro, our goal is to create web software that will serve millions of users for many years. We believe that all great products should retain their users in the long term; there is no other path to success. Therefore, we focus on always maintaining our software to the highest standards. Creating a great product and not sustainably developing it would be unfair to both our users and our developers.